Dream Cloud Butler Privacy Policy
Dream Cloud Manager is provided by Shenzhen Dream Intelligent Equipment Co., LTD. (hereinafter referred to as "we"). We are well aware of the importance of personal information to you, we will abide by: power and responsibility consistent, clear purpose, consent, minimum necessary, open and transparent, ensure security, subject participation principles, according to the industry's mature security standards, take appropriate security protection measures, to protect your personal information. This Privacy Policy (the "Policy") sets out how we collect, use, disclose, process and store the information you provide to us when you use the App.
Under this Policy, "Personal Information" means data that identifies a particular individual by itself or by associating it with other information. We will use this information strictly in accordance with this policy. Please be sure to read and understand this policy carefully before using this app. In particular, the terms identified in bold, you should focus on reading, and confirm that you fully understand and agree before starting to use. If you have any objections, comments or suggestions about the contents of this policy, you can contact us through the contact information provided by us.
If you are a minor, your parent or guardian will be required to consent to your use of the App and agree to the terms of service of the app. Parents and guardians should also take appropriate precautions to protect minors, including supervising their use of the App.
This policy mainly includes the following:
1. How do we collect and use your Personal information
2. Disclaimers
3. Your data subject rights
4. How do we manage and protect your personal information
5. How do we handle minors' personal information
6. How can I contact us
7. Updates to this policy
1. How do we collect and use your Personal information
The App will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you have prior permission, or the third party and the app (including the app affiliates) alone or jointly provide services for you, and after the end of the service, it will be prohibited to access including its previous access to all such information. We will only collect and use your personal information for the following purposes as described in this statement:
1.1 Register the Dream Cloud Butler account
By registering a Dream Cloud Manager account, you can use Dream Cloud Manager products and services.
The mobile phone number provided when you register for the Dream Cloud Manager account will be used as your Dream Cloud Manager account. At the same time, you also need to set a password (personal sensitive information) as the password to use the Dream Cloud Butler account.
Your account and password will be encrypted and saved, and only you can use it. It is recommended that you take good care of your password information to prevent your account from being stolen by others.
1.2 Use the Dream Cloud Manager account
We may collect information about your device and network when you log in to your account.
By improving the profile picture, nickname, gender, birthday, height, weight and other information, you can get a better service and experience, such as not providing individual services and features that may affect the Dream Cloud Manager account.
By binding to the Dream Smart device, we may collect your physiological information, such as heart rate, breathing rate, weight and body circumference, which will be used to provide you with services and functions.
After obtaining your authorization, Dream Cloud Manager can use and only use your device camera, Bluetooth, etc. to provide you with necessary services, you can choose to authorize or not, not allowing authorization will limit your use of Dream Cloud Manager's individual services and functions.
1.3 Account Binding
You can bind a third-party account, such as a wechat account, in order to quickly log in to the Dream Cloud Manager account, for which it may need to collect your third-party account information. During the binding process, after obtaining your authorization, your nickname and profile picture information in the third-party application will be used as the nickname and profile picture of the Dream Cloud Manager account, and we will save your authorized nickname and profile picture information for you to div at any time.
1.4 Account Security
You can set up a secure mobile number through the "Account Security" function, so that you can retrieve your password, change your account and verify your identity. Your phone number is stored securely and encrypted, and you can change it.
1.5 Use the Dream Cloud Manager account to log in to third-party services
You can log in to third-party services through your Dream Cloud Manager account. When you log in to third-party services using your Dream Cloud Manager account, the third-party service provider will obtain your profile picture, nickname or physical information and other data after obtaining your consent. We will strictly abide by laws and regulations and require third-party service providers to reasonably use your personal information within the scope of your authorization. If third-party service providers do not use your personal information in accordance with your authorization, the resulting liability will be borne by the third party.
1.6 Smart Device Connection
When you use this application to connect smart devices, we will collect your device-related information, which will be used to provide you with smart device connection, device abnormal status identification, device management functions, detailed as follows:
1.6.1 Mobile phone information: hardware device ID, mobile phone model, system version information, system language, country or region set on the mobile phone, version number of the app store, mobile phone screen size and resolution, CPU and display device information.
1.6.2 Information collected during the connection of a smart device: Depending on the type of smart device you need to connect to, we may collect the following information:
● Smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, device ID;
● After establishing a local connection via Bluetooth, smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi Mac address, Wi-Fi password), device Mac address, device Bluetooth Mac address;
● Smart devices connected via Bluetooth: device Bluetooth Mac address, device ID;
1.7 Family management of devices
We collect the room information of the smart device you provide for the home management of the smart device, which will make you enjoy a more convenient operation experience of the smart device.
1.8 Application and Intelligent Hardware Upgrade
In order to enable you to continue to enjoy the latest services, we will provide you with the upgrade service of this application by querying the software installation list of the device and obtaining the version information of this application. At the same time, we will collect the list of your connected smart devices and device MAC information to confirm the firmware version information of the current smart device, so as to provide you with the firmware upgrade function of the smart device to ensure that you can use the latest version of the service (including the firmware version).
1.9 User Feedback
We will collect the feedback you send us, as well as the phone number you fill in, this information will be used to let us better understand your problems and contact you in a timely manner.
1.10 In addition, according to relevant laws and regulations and national standards, we may collect and use your relevant personal information without seeking your authorization under the following circumstances:
1.10.1 Directly related to national security, national defense security and other national interests;
1.10.2 Directly related to major public interests such as public safety, public health and public knowledge;
1.10.3 Directly related to criminal investigation, prosecution, trial and execution of judgments;
1.10.4 In order to protect the life, property, reputation and other important legitimate rights and interests of you or other individuals, but it is difficult to get the consent of the person;
1.10.5 The collected personal information is disclosed to the public by you;
1.10.6 Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
1.10.7 Necessary to maintain the safe and stable operation of the products or services provided, such as finding and handling faults of the products or services;
1.10.8 Necessary for the conduct of legitimate news reporting;
1.10.9 When statistical or academic research is necessary in the public interest and the results of academic research or descriptions are provided to the public, the personal information contained in the results is de-identified;
1.10.10 Other circumstances as provided by laws and regulations.
1.11 How do we share, transfer and publicly disclose your personal information
1.11.1 Location of information storage
We will store the personal information collected from the People's Republic of China in the People's Republic of China in accordance with laws and regulations. If your personal information storage location is transferred from China to overseas, we will strictly comply with the provisions of the law.
1.11.2 Duration of information storage
● Mobile phone number: If you use our functions or services, we need to keep your mobile phone number to ensure your normal use of the service, when you cancel the account, we will delete the corresponding information within a reasonable period of time;
● Dynamic information: When using dynamic functions and publishing dynamic information, we need to keep your dynamic information to ensure your normal use of dynamic functions, when you delete your dynamic information, we will delete the corresponding information within a reasonable period of time.
● When our functions or services stop operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information within a reasonable period of time.
1.11.3 Sharing
We will not share your personal information with any other company, organization or individual, except in the following cases:
● Sharing with express consent: With your express consent, we will share your personal information with other parties.
● Sharing under legal circumstances: We may share your personal information in accordance with laws and regulations, litigation, dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
● Only by sharing your information can we realize the core functions of our products or services or provide the services you need.
● Sharing with our Affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information, subject to the purposes stated in this Policy. If the affiliated company wants to change the purpose of processing personal information, it will seek your authorized consent again.
● Sharing with Authorized Partners: Some of our services will be provided by authorized partners only for the purposes stated in this Policy. We may share some of your personal information with our partners in order to provide better customer service and user experience. In this case, these companies must comply with our data privacy and security requirements by adopting security measures such as encryption for personal information. We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and will only share personal information necessary to provide services.
1.11.4 Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
● Transfer with express consent: After obtaining your express consent, we will transfer your personal information to other parties;
● When a merger, acquisition or bankruptcy liquidation is involved, such as the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this policy, otherwise we will require the company or organization to seek authorization from you again.
1.11.5 Public disclosure
We will only publicly disclose your personal information in the following circumstances:
● With your express consent, or based on your active choice, we may publicly disclose your personal information;
● Disclosure based on law: We may publicly disclose your personal information when required by law, legal process, litigation or mandatory requirements of government authorities.
2. Description of permission invocation
The following device permissions may be triggered when you use the App. In order to enable you to better manage your information, we will inform you of the purpose of the permission when applying for the permission during the use of the product, and the impact that not enabling the permission may have on your use of the service. Please check carefully. Before using a specific feature, you can choose whether to grant the following permissions. At the same time, you can change your authorization at any time through the device permission Settings page.
2.1 Camera permission: Used to scan the QR code for device installation, account login and other functions.
2.2 Location permission: It is used to scan the nearby WLAN list and search for nearby Bluetooth devices, so that devices can be connected through WIFI and Bluetooth.
2.3 Microphone permissions: When a user is bound to a smart device in this application, the user can control the device through voice commands.
2.4 Access to the phone: Obtain the local number and operator information for one-click login through the mobile phone number.
2.5 Read storage space: Read and write photos and files on the device in functions such as user feedback.
2.6 Enabling the WLAN Right: When a device is fast connected, the WLAN is connected to the WIFI sent by the device for device communication.
2.7 Enabling Bluetooth permission: It is used to connect the Bluetooth signal sent by the device for device communication when the device is connected quickly; For smart devices connected via Bluetooth, Bluetooth permissions are also required for communication.
3. Disclaimers
Please understand and agree that:
3.1 In the process of using the Service, you need to download software, for this software, we give you a personal, non-transferable and non-exclusive license. You may use the Software only for the purpose of using the Service.
3.2 For this application, we have developed different software versions for different terminal devices. You should download and install the appropriate version according to the actual situation.
3.3 When using the Service, you shall prepare the terminal equipment (such as mobile terminals and necessary network access equipment) related to the service by yourself, and bear the necessary expenses (such as telephone charges, Internet access charges, etc.).
3.4 Your use of the Service will consume the resources of your devices such as terminal equipment and bandwidth.
3.5 The Service is provided in accordance with current technology and conditions. We will do our best to ensure the continuity and security of our services, but we cannot always anticipate and prevent legal, technical and other risks, and we are exempt from liability for such risks to the extent permitted by law. Including but not limited to force majeure, viruses, trojans, hacker attacks, system instability, third-party service defects, government actions and other reasons may lead to service interruption, data loss and other losses and risks.
3.6 When you use the products or services provided by third parties in the Application and Services, you shall comply with the user agreement of the third party in addition to the provisions of this policy.
3.7 You may share your sleep report with your friends, family and other users through third-party software. Please note that this may contain sensitive information such as your personally identifiable information and personal health information. Please carefully consider disclosing your sensitive personal information. You can control the scope of the information you share through the sharing Settings, but please note that such information may still be stored independently by other users or unaffiliated third parties that are not under our control, and if you share it, you will be at your own control and risk of disclosure of the information resulting from sharing.
4. Your data subject rights
4.1 You may access, modify and delete the registration information and other personal information provided by you in the process of using our services, and you may also contact us in accordance with the notification guidelines.
4.2 We will collect and use your information only for the purpose of implementing the functions of our products or services as described in this policy. If you find that we collect or use your personal information in violation of laws, administrative regulations or the agreement between the two parties, you can ask us to delete it. If you find that there is an error in your personal information collected and stored by us, you can also ask us to correct it. Please contact us through the contact details set out in this policy.
4.3 When you access, modify and delete relevant information, we may ask you to verify your identity to ensure the security of your account.
5. How do we manage and protect your personal information
5.1 How do I manage your Personal Information
5.1.1 The personal information collected and generated by this app will be stored in the territory of the People's Republic of China.
5.1.2 Unless otherwise required by laws and regulations, we will only retain your personal information for as long as is necessary to achieve the purposes described in this Policy, and delete or anonymize your personal information beyond the retention period described below. If you need to use the Dream Cloud Manager account, we will always save your personal information mentioned in this policy to ensure your normal use of the app and services. In addition, when the application or service stops operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period of time.
5.2 How do I protect your Personal Information
5.2.1 We will take all reasonably practicable steps to ensure that no irrelevant personal information is collected. We will only retain your personal information for as long as necessary to achieve the purposes described in this policy, unless we need to extend the retention period or are permitted by law.
5.2.2 We ensure the security of your information, but please understand that due to technical limitations and possible malicious means, even if we do our best to strengthen security measures, it is impossible to always ensure the security of information 100%. The systems and communications networks used by you to access us may experience problems due to factors beyond our control. Therefore, you should take positive measures to protect the security of personal information, such as: using complex passwords, changing passwords regularly, and not disclosing personal information such as your account password to others.
5.2.3 In the event of an unfortunate personal information security incident, we will inform you in a timely manner in accordance with the requirements of laws and regulations, including: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. We will promptly inform you about the event by email, letter, phone, push notification and other means. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
5.2.4 About Account cancellation: You can apply for account cancellation in the application [My - Security Settings - Account cancellation]. After you cancel your account, we will stop providing you with products and/or services, and according to your request, we will delete your personal information unless otherwise stipulated by laws and regulations.
6. How do we handle minors' personal information
In addition to complying with the provisions of this Policy on users' personal information, we will also adhere to the principles of legitimacy and necessity, informed consent, clear purpose, security and legal use, and strictly follow the requirements of the Personal Information Protection Law, the Provisions on the Online Protection of Children's Personal Information and other laws and regulations for the storage, use and disclosure of children's personal information. And protect the legal rights of children and their guardians with respect to the personal information of relevant children.
6.1 This application is aimed at adults. Minors under the age of 18 May not create their own user account without the consent of a parent or guardian. If you are a minor, you should ask your parents or guardians to read this policy carefully and use our services or provide information to us with the consent of your parents or guardians. In cases where the personal information of minors is collected with parental consent, we will only use or publicly disclose this information when permitted by law, with the express consent of the parent or guardian, or when necessary to protect the minor.
6.2 If we discover that we have collected personal information from minors without prior verifiable parental consent, we will delete the data as soon as possible.
7. How can I contact us
7.1 If you have any questions, comments or suggestions related to this policy or your personal information, you can raise your questions in the application "My - Problem Feedback", we will be happy to solve the problem for you.
7.2 For your question, we will deal with it as soon as possible. If you are not satisfied with our processing methods, especially if you think that our processing of personal information has harmed your legitimate rights and interests, you can also make a complaint or report to the relevant regulatory authorities, or bring a lawsuit to the court with jurisdiction.
8. Updates to this policy
8.1 We may revise the content of this policy in a timely manner. Updates to this policy will be released in the form of notices and announcements in the Dream Cloud Manager mini program. You can also refer to the relevant agreements in the latest version of this app. If you continue to use the App, you will be deemed to have accepted the revised Privacy Policy.
8.2 If this Policy is partially invalid or unenforceable for any reason, the rest of the policy remains valid.